Frequently Asked Questions
Answers to common questions about reporting road issues, tracking reports, and using this site.
How do I report a road issue like a pothole or damaged bridge?
Use the Report a Road Issue form. You don't need an account — select a category, describe the issue, mark the location on the map (or type an address), and optionally attach photos. You'll receive a reference number to track the report's status.
How can I check the status of a report I submitted?
Go to Track a Report and enter the reference number you received when you submitted it (e.g. GRD-2026-K3F9A2). You'll see the current status — Submitted, Under Review, In Progress, or Resolved — along with when it was last updated.
Do I need to give my name or phone number to report an issue?
No — both are optional. They're only used if the Ministry needs to follow up on your specific report, and they are never shown publicly, on the map, or on the tracking page.
Can I see reported issues submitted by other people?
Yes. The Road Map shows an anonymized layer of citizen-reported issues alongside road projects, colored by status, so the public can see where problems have been raised and how they're progressing. Reporter names, phone numbers, and internal notes are never included.
How do I find out who is contracted to work on a road project?
Visit the Projects page to browse road works by status (Awarded, Ongoing, Completed), region, and government programme. Each project's detail page names its contractor.
What is the Big Push Infrastructure Programme?
It's the Minister's flagship coordinated infrastructure investment, with projects underway in all 16 regions — including the Accra–Kumasi Expressway, which is tracked as its own road program. Visit the Road Programs page to see it and other named programs, with real progress figures sourced from official government publications.
Is the data on this site available for download or reuse?
Yes. The Open Data page provides CSV downloads of public project and report data for researchers, journalists, and civic developers.
What's the difference between trunk, urban, and feeder roads?
Trunk roads & highways are the major national routes connecting regions and cities, built and maintained by the Ghana Highway Authority. Urban roads are within towns and cities, under the Department of Urban Roads. Feeder roads connect farming and rural communities to markets and the wider network, under the Department of Feeder Roads. The Road Network Status page shows the condition of each, nationally and by region or district.
How is a project's progress percentage determined?
Progress figures are entered and kept up to date by the Ministry's engineers and administrators based on site visits and contractor reports. They reflect physical construction progress, not just money spent or time elapsed.
Who do I contact if my question isn't answered here?
Reach the Minister of Roads and Highways at info@roads.gov.gh or +233 302 000 000, or use the Contact page. For road issues specifically, please use the Report a Road Issue form instead so it reaches the right team faster.
How do I get a login to the admin system?
Admin accounts are created internally by Ministry administrators only — there is no public sign-up. If you are Ministry staff who should have access, contact your system administrator.